Questions answered.
Everything you need to know about home automation, smart lighting, audio-visual integration, costs, installation, and support.
Pricing and budgeting questions.
What's the cost range for a home automation system?
Home automation installations typically range from ₹3–15 lakhs depending on home size, number of zones, and system complexity. A single room (lighting + climate) might be ₹2–4 lakhs; a whole house (lighting, HVAC, shades, security, entertainment) typically runs ₹8–20 lakhs. We provide a detailed quote after the design phase so there are no surprises.
Can you work within a tight budget?
Absolutely. We design systems that scale to your budget and timeline. Start with core automation (lighting + climate) and expand to security or entertainment later as your needs or budget grows. The Crestron platform is designed to grow without rip-and-replace.
What's included in the quote?
Our quotes cover hardware (control panels, dimmers, switches, sensors), installation labor, programming, wiring, integration with existing systems, training, and 12 months of support. We break down costs by category so you see exactly where your money goes.
Are there ongoing costs after installation?
The system has no monthly subscription fees — you own it outright. Optional: we offer maintenance plans for scheduled updates, adjustments, and priority support. Most clients find the peace of mind worth it, but it's your choice.
Making automation work with what you have.
Will automation work with my existing AC/lighting?
Most existing HVAC and lighting systems can be integrated. Some equipment is easier to adapt than others—we assess compatibility during the site audit and propose integration strategies or hardware upgrades if needed. The goal is to build on what you have rather than replace everything.
Do I need to rewire my entire home?
It depends on your existing wiring and the scope of automation. For new construction, we run cables during the build. For retrofits, we often use existing conduits or plan discrete surface pathways. Modern wireless sensors reduce wiring needs, but some hardwired infrastructure is typically required for reliability and code compliance.
What about security systems and cameras?
We integrate existing or new security systems into your automation control interface — alarms, sensors, cameras, and door access all appear in the same app and keypads alongside lighting and climate. This creates a unified ecosystem instead of multiple apps.
Can you integrate with smart home devices I already own?
The Crestron platform is designed to work with professional-grade systems and partnerships. Some consumer devices (Sonos, certain WiFi switches) can be integrated, but others may not be compatible. We assess your existing devices during the design phase and advise on what works together.
How the system actually works.
What if the internet goes down?
Local control via keypads and touch panels works even without internet—automation runs on your home network, not the cloud. Remote app access is only affected if your connection drops, but all local scenes and schedules continue working normally. This is why we choose professional systems over consumer gadgets.
Is the system secure? What about hacking?
Crestron systems use encrypted communication and local-first architecture—they're built to commercial/enterprise security standards, not internet-of-things standards. No cloud dependency means no remote breach vector. We also recommend network segmentation and regular firmware updates.
Can I control the system from my phone when I'm away?
Yes. The Crestron app provides remote access to lighting, temperature, shades, cameras, and scenes from anywhere. You can also set up automations and schedules remotely. Local keypads continue working even if your phone connection drops.
What happens if there's a power outage?
The control system typically has battery backup to allow graceful shutdown and basic override of automated systems. After power is restored, the system comes back online with all schedules and scenes intact. For critical systems (security, emergency lighting), we design backup power into the specification.
What to expect from start to finish.
How long does the entire process take?
Typically 6–12 weeks from consultation to handover, depending on project scope and coordination with construction/contractors. Design and approval might take 2 weeks, installation 3–4 weeks, and programming/testing another 2 weeks. Large or complex projects may take longer.
Can you work around an active renovation?
Yes. We coordinate with architects, contractors, and MEP consultants to run cables and infrastructure before finishing work. We can also retrofit into completed spaces if needed, though planning automation early is always cleaner. Tell us about your timeline and we'll adapt our approach.
Will installation disrupt daily life?
We try to minimize disruption—most wiring is routed through walls and cable trays before they're enclosed. For retrofits, we plan cable runs to avoid visible damage. Installation teams work around your schedule, and the handover day is usually the most visible part. Most families adjust quickly once they understand the new system.
Do I need to be home during installation?
During initial site audit and design, yes. During installation, our teams can work with or without you present, but we recommend a representative be available for questions and final walk-throughs. Handover training definitely requires your presence (or a designee's) so you understand how to use the system.
Who we build with.
What brands do you work with?
We're Crestron-certified and authorized partners with Lutron, Bose Professional, Bang & Olufsen, Sonos, Basalte, Architettura Sonora, Origin Acoustics, Epson, Optoma, and 16+ others across automation, lighting, and AV. Every brand is chosen for reliability, integration capability, and long-term support.
Why Crestron? What makes it different?
Crestron is built for commercial buildings and high-end residences where downtime isn't an option. It's enterprise-grade reliability, not a consumer platform. Systems scale from a single room to an entire property without rip-and-replace. Keypads and touch panels work locally even if the internet drops. That's why we choose it.
Can I mix brands or use different manufacturers?
Yes, within limits. Some brands integrate seamlessly; others require custom programming or adapters. We assess compatibility during design and let you know what combinations work best. The goal is a unified system, not 10 different apps.
What if a brand discontinues my equipment?
Crestron systems are modular and forward-compatible — you can replace a discontinued module with a newer one without ripping out the whole system. We also maintain software libraries so older hardware continues working with updated systems. This scalability is built into our design.
Growing your system later.
Can I add more rooms later?
Absolutely. Crestron's architecture scales—you can expand the system room-by-room, add zones, integrate new devices, or even add a second property without replacing what you already have. This is one of the key advantages over consumer systems.
How do I adjust settings or change scenes after installation?
You can adjust brightness, temperature, and scenes directly from keypads or the mobile app. More complex changes (adding new automations, creating scenes, editing schedules) are done via the app interface or you can call us for assistance. Most adjustments are simple enough that you won't need professional help.
What kind of support do you offer after handover?
We include 12 months of support with every installation—troubleshooting, adjustments, software updates, and training as needed. After that, support is available on an as-needed basis or through optional maintenance plans. We're available by phone and email during business hours.
What if something breaks? Is it covered?
Hardware typically comes with 1–3 year manufacturer warranties. We cover installation defects. Optional maintenance plans include priority service and discounted repairs. Most systems are very reliable, but we're here if something needs attention.